Job Description
Overview
The Clinic Receptionist serves as the first point of contact for patients and visitors. They are responsible for providing excellent customer service, managing front-desk operations, scheduling appointments, and maintaining patient records while ensuring a welcoming and efficient clinic environment.
Responsibilities
- Greet patients and visitors warmly and professionally.
- Answer incoming calls, respond to inquiries, and route calls to the appropriate personnel.
- Schedule, confirm, and manage patient appointments using clinic software.
- Collect and update patient information, including medical history and insurance details.
- Process patient check-in and check-out procedures.
- Handle payments, issue receipts, and maintain daily cash reports.
- Coordinate with medical staff to ensure smooth patient flow.
- Maintain a clean and organized reception area.
- Assist with administrative task...