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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Duties
- Ensure guests are acknowledged with kindness, warmth and sincerity when entering and departing the reception area.
- Engage with guests, providing information related to the estate, the facilities and experiences.
- Conduct estate tours with guests.
- Operate the telephone and switchboard service for all calls.
- Refer calls and provide assistance to the appropriate person depending on the nature of the call.
- Maintain a register of bookings and reservations and communicate with the Security department.
- Compile and update data related to the area of activity.
- Complete and distribute information that needs to be communicated around the estate.
- Correct and update electronic telephone directory.
- Ensure that lunch and dinner booking sheets from the restaurant are communicated to the appropriate departments.
- Keep management informed of all concerns that guests raise.
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