Job Description
Receptionist
Job Description Location: Windsor Leisure Centre
Job Type: Full time
Pay: Range from £10.85 - £12.71 (age dependent)
Job Purpose:
To provide a welcoming, efficient, and professional reception service to all visitors, members, and staff at the leisure centre, ensuring smooth day-to-day front-of-house operations.
Key Responsibilities:
Job Description Location: Windsor Leisure Centre
Job Type: Full time
Pay: Range from £10.85 - £12.71 (age dependent)
Job Purpose:
To provide a welcoming, efficient, and professional reception service to all visitors, members, and staff at the leisure centre, ensuring smooth day-to-day front-of-house operations.
Key Responsibilities:
- Greet all customers in a friendly, professional manner and provide excellent customer service at all times.
- Handle enquiries in person, over the phone, and via email, providing accurate information about facilities, classes, memberships, and bookings.
- Process memberships, bookings, payments, and cancellations using the centre’s booking system.
- Manage the reception desk, ensuring it is tidy, organised, and well-stocked with information leaflets.
- Deal with cus...