Job Description
- Greet and welcome clients, visitors, and guests in a professional and friendly manner.
- Manage incoming calls, emails, and inquiries; direct them to appropriate departments or personnel.
- Assist with preparing reports, presentations, and correspondence.
- Support office operations, including supply management, vendor coordination, and facility requests.
- Serve as the first point of contact for client queries and ensure timely responses.
- Coordinate with internal teams (Property Management, Sales, Legal, and CRM) to address client needs efficiently.
- Track, log, and follow up on client service requests to ensure resolution.
- Assist in handling complaints and escalations professionally, ensuring client satisfaction
Key Relationships:
- Work with Property Management to communicate client requests, maintenance issues and property updates.
- Coordina...