Job Description
Recoveries Specialist
Department: Debt Recovery
Employment Type: Permanent - Full Time
Location: Swansea
Description
Are you ready to make a positive impact on people’s lives?
At Flint Bishop, we’re committed to helping individuals regain control of their finances. As a Recoveries Specialist in our debt recovery department in Swansea, you’ll play a vital role in our mission by providing compassionate and effective support to our customers.
The Recoveries Specialist handles high volumes of outbound and inbound calls to resolve challenging customer queries and overdue monies owed to our clients.
You’ll approach each interaction with empathy, providing guidance and support to customers, some of whom may be vulnerable. We will work with you on developing your skills to handle all calls to achieve fair outcomes.
The role is onsite, working 5 days per week at our Swansea offices.