💼 Full-Time Position

Red Coat - Patient Guest Services Assistant

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Cleveland Clinic
📍 Cleveland, OH, United States
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Location
Cleveland, United States
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Posted
June 20, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Patient Guest Services Assistant (also know as a Red Coat due to their uniform), serves as a highly visible brand ambassador and resource to patients, family members and visitors by facilitating a warm, caring, comfortable and informed experience at Main Campus.

There are a variety of day and evening full-time and part-time positions available. Full time positions include rotating weekend and holiday shifts.

A caregiver who excels in this role will:

+ Ensure patients, family members and visitors have peace of mind by utilizing the Communicate with H.E.A.R.T. models, setting expectations an...