Job Description
POSITION: Refunds Processor
-Manages and processes passenger refund requests in accordance with regulatory requirements, and company policies.
-The role ensures customers receive accurate, timely refunds while maintaining compliance and financial integrity.
-Review and process refund requests for cancelled or changed flights
-Assess claims related to delays, cancellations, or overbooking
-Ensure compliance with aviation consumer protection regulations
-Ensure compliance with aviation consumer protection regulations
-Ensure compliance with aviation consumer protection regulations
Skills & Qualifications
-Newly graduate or with 1 to 2 years of work experience
-With degree in any of the ff: Business/Finance/Accounting
-Excellent attention to detail and numerical accuracy
-Strong written and verbal communication skills
-Ability to handle high-volume workloads and deadlines
-Problem-...