Job Description
About the Role:
- The Regional Account Executive is responsible managing the Tier-2 customers for the assigned location. He is responsible for managing the entire life-cycle of the existing customers of the sector assigned and winning new ones, individually taking responsibility of the top customers and prospects.
- The incumbent will report to the Regional Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
● Managing existing customers
● Customer retention
● Annual contract renewal with price increase
● Collection / DSO management
● Up-selling
● Business development (farming) from the existing customers
● Market survey, competitor analysis to understand gaps of our services.
● Support the service team by providing customer feedback.
● Attend other ...