Job Description
Regional Aftersales Manager – Midlands
- Salary - Competitive
- Company Car
- Extensive Benefits Package
Responsibilities
Main Responsibilities
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Investor relationships – Develop robust relationships with your Region’s Retailers. Your role will require you to manage and deliver elements which cover reward, challenge and penalty. You will be a representative and ambassador for the Brands and, accordingly, will need to shoulder the responsibility of taking direct and decisive action.
We are currently interacting across the board within our Retailers. You will come into contact with every aspect of network operations and will need to adapt your dialogue accordingly.
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Customer Experience – You will need to become directly involved in Customer cases and take ownership of the Customer journey. This will involve root cause understanding of vehicle/ownership conditions. The output of this k...