Job Description
You're accountable for everything that happens across your portfolio of stores - the people, the numbers, the standards, and the culture.
You're the link between what the business expects and what actually happens on the floor.
The best Regional Managers are the ones whose Branch Managers actually want them to visit — because they leave the store better than they found it.
WHAT THE JOB ACTUALLY LOOKS LIKE Managing Branch Managers through regular reviews, honest conversations, and clear direction.
Owning your region's financial performance - sales, labour, cost controls, and GP targets.
Turning dashboard data into action plans, not just observations.
Coaching Branch Managers on customer satisfaction results and brand standard audits.
Holding the region to health, safety, cash handling, and compliance standards without exception.
Handling IR matters, hearings, and CCMA representation when required.