Job Description
Position Overview
Under general direction of the Director of Field Operations, Internet Services, manage the client facing Internet services and other related services within a region. Manage the people, oversee the equipment and infrastructure, coach in the selling of the solutions, deliver successful events and provide outstanding internal and external customer service.
Key Job Responsibilities
People Management:
• Provide dotted line supervision to all full and part time IT team members in the region. Assist the on-property Directors with the hiring, training, development, and evaluating performance of the team members.
• Deliver training to regional team members on Technical Sales, Network Management and Event Support. Coach their behavior and offer constructive feedback to fuel continuous improvement.
Technical Sales Management:
• Enforces standard operating procedures as they relate to the technical sales of Intern...
Under general direction of the Director of Field Operations, Internet Services, manage the client facing Internet services and other related services within a region. Manage the people, oversee the equipment and infrastructure, coach in the selling of the solutions, deliver successful events and provide outstanding internal and external customer service.
Key Job Responsibilities
People Management:
• Provide dotted line supervision to all full and part time IT team members in the region. Assist the on-property Directors with the hiring, training, development, and evaluating performance of the team members.
• Deliver training to regional team members on Technical Sales, Network Management and Event Support. Coach their behavior and offer constructive feedback to fuel continuous improvement.
Technical Sales Management:
• Enforces standard operating procedures as they relate to the technical sales of Intern...