💼 Full-Time Position

Regional Operations Manager at Vodafone Ghana

🏢
Confidential
📍 Ghana, Ghana, Ghana
📍
Location
Ghana, Ghana
📅
Posted
June 17, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role Purpose
To manage regional technical operations to deliver and maintain KPIs within SLA to all mobile and fixed customers, ensure effective coordination of all technical work and stakeholder engagement to drive accountability, and to ensure efficient delivery within the outsourced operations for all services.


Job Responsibility

  • Achieve and maintain agreed SLAs for fault and new service provision for the fixed and mobile network through effective work allocation and continuous trending to achieve improved performance.

  • Drive accountability and efficient delivery within the outsourced operations for all managed services

  • Ensure readiness of network to support business demand for growth in fixed & mobile subscribers.

  • Ensure workflow processes in both fixed and mobile spaces are optimised to ensure efficient delivery for all regional teams and supporting functions, and ensure effective change management ...