Job Description
Job Profile:
- To accomplish the Western Region operational activity, and escalate when necessary to Management.
- To ensure the appropriate staffing in the Operations Team and to drive future-oriented workforce planning, in line with productivity targets
- To effectively manage and be overall accountable for the performance of the operations teams.
- To ensure the implementation of operational Standards & Guidelines .
- To monitor operational performance of designated Branch Operations.
General Management and Leadership
- Drive effective and future-oriented resource planning in the organization, in line with productivity targets: place the right people into the right roles and hire talent with the right skills to make a career, not only to fill current vacancies.
- Effectively manage the performance of the OPS teams, coach and support the team leaders as ne...