Job Description
**Work Schedule**
First Shift (Days)
**Environmental Conditions**
Office
**Job Description**
**DESCRIPTION:**
The RSOC Supervisor is responsible for program-level leadership of the Regional Security Operations Center (RSOC) supporting sites onboard to the RSOC. This operationally focused supervisor provides high-level oversight of RSOC performance, defines and enforces alarm triage and escalation policy, acts as the regional security systems specialist, and leads onboarding and continuous improvement for RSOC-supported sites. The RSOC Supervisor sets standards, governs operational outcomes, and escalates incidents and systemic issues.
**How you will make an impact:**
+ Serve as the program owner for RSOC operations within the assigned region: set RSOC strategy, governance, operational standards and KPIs.
+ Provide high-level supervision of RSOC performance and staffing models (scheduling, readiness, coverage).
First Shift (Days)
**Environmental Conditions**
Office
**Job Description**
**DESCRIPTION:**
The RSOC Supervisor is responsible for program-level leadership of the Regional Security Operations Center (RSOC) supporting sites onboard to the RSOC. This operationally focused supervisor provides high-level oversight of RSOC performance, defines and enforces alarm triage and escalation policy, acts as the regional security systems specialist, and leads onboarding and continuous improvement for RSOC-supported sites. The RSOC Supervisor sets standards, governs operational outcomes, and escalates incidents and systemic issues.
**How you will make an impact:**
+ Serve as the program owner for RSOC operations within the assigned region: set RSOC strategy, governance, operational standards and KPIs.
+ Provide high-level supervision of RSOC performance and staffing models (scheduling, readiness, coverage).