Regional Service Delivery Leader | Client Success

A leading service management company is seeking a Service Delivery Manager in KwaZulu-Natal, South Africa. The role involves managing client relationships, ensuring adherence to SLAs, and leading service delivery initiatives. The ideal candidate will demonstrate strong leadership and strategic thinking abilities, ensuring continuous improvement and client satisfaction. You will need to build effective relationships with internal and external stakeholders and handle escalations efficiently. Strong operational governance and communication skills are essential for this role.
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