Job Description
We are a successful mid-sized company with a strong international presence. As a technology leader, we are at the forefront of the development, manufacture and distribution of state-of-the-art vending machines and reverse vending systems. Our extensive service offering further complements our comprehensive portfolio.
Ihre Aufgaben / Your responsibilities:
Lead, coach and develop a team of Field Service EngineersManage day-to-day service operations, including reactive and planned maintenance activitiesEnsure service level agreements (SLAs) and customer performance targets are consistently achievedPromote and maintain a strong health and safety culture across all field operationsSupport recruitment, onboarding and training as the team continues to growUse data and key performance indicators (KPIs) to monitor performance and drive continuous improvementAct as a key point of contact for customers and intern...