Job Description
Your Job
Molex Connected Enterprise Solutions (CES) is looking for a candidate with both copper and fiber data cabling installation experience (Structured Cabling Systems) to fill our new Technical Support Specialist position.
You will be responsible for overseeing technical support operations within Europe, ensuring high levels of customer satisfaction and efficient problem resolution. This role involves collaborating with other departments and implementing strategies to improve service delivery.
Our Team
The global Technical Support team provides technical pre-sales and post-sales support and training to business associates and end customers on installation and use of CES’s structured cabling and other solutions, support Sales to consultatively sell and foster relationships with regional Architects, Design Consultants, Certified Installers, and End Customers, review customer requests for technical quotes and/or design assistance and recommend ...