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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
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Key Responsibilities
Deliver engaging, high-quality training sessions to frontline store teams in-person and virtually.Roll out training programs while continuously improving them by incorporating feedback and insights from the field.Equip store teams with the skills to provide an exceptional customer experience by conducting in-store training 34 days per week.Support the development of the Regional Managers by growing their leadership and customer service capabilities while acting as a sparring partner.Ensure seamless knowledge transfer from digital or in-person training sessions to everyday store operations during visits.Complete administrative tasks related to training, including creating reports and maintaining tracking systems.Analyse business and people metrics to identify skill gaps and propose effective learning solutions.Build and nurture strong relationshi...