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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key responsibilities
- Handle frontline enquiries via counter service and telephone follow-ups
- Assist members of the public with application-related processes and documentation support
- Process applications and work items within stipulated timelines
- Support high-volume case/workflow processing through digital systems
- Manage schedules, listings, and appointment coordination on a weekly basis
- Follow up on instructions from supervisors and ensure timely completion of tasks
- Communicate updates to relevant parties on upcoming sessions or appointments
- Support records management and administrative documentation
Requirements
- At least 2 years of relevant working experience
- Strong written and verbal communication skills
- Able to work independently and under pressure in a fast-paced environment
- Good interpersonal skills and ability to engage s...