Job Description
The End User Technology Release Manager is responsible for planning, coordinating, and governing the end-to-end release of technology changes impacting end user services (devices, apps, collaboration tools, workplace connectivity).
This role ensures releases are delivered on time, with quality, and minimal disruption, acting as the central orchestrator across engineering, operations, vendors, and business stakeholders.
Key Accountabilities
- Own end-to-end release governance for End User Technology services (endpoint, collaboration, workplace connectivity)
- Establish and manage the enterprise release calendar across EUT portfolios
- Lead release planning, readiness reviews, and go/no-go decisions
- Engineering (endpoint, M365, network)
- Service operations
- Ensure adherence to change, release, and deployment processes (ITIL aligned)
- Manage risk, dependency mapping, and rollback strategies
- Drive conti...