Job Description
Release Manager
JOB MISSION
As part of the Support team, they oversee the coordination of the teams under their responsibility, prioritize interventions to ensure a high level of service in compliance with SLAs, and support their teams in acquiring skills, while ensuring adherence to contractual SLAs.
JOB OBJECTIVES
Key Responsibilities
Review and govern all deliveries to the client from project and support teams
Ensure deliveries meet agreed scope, quality standards, and release timelines
Plan, coordinate, and execute end-to-end product releases across environments
Act as the single point of coordination between Product, Project, QA, Support, and Client teams
Own and manage the defect backlog, including prioritization and track...