Job Description
The Remedial Officer is responsible for managing delinquent, restructured, and high-risk accounts to minimize losses and improve recovery outcomes. The role involves account monitoring, borrower engagement, coordination with collection channels, and recommending appropriate recovery or restructuring actions.
Key Responsibilities
- Manage a portfolio of delinquent and high-risk accounts
- Contact borrowers to negotiate payment arrangements or restructuring options
- Recommend account strategies such as restructuring, settlements, or escalation
- Coordinate with collection agencies, legal teams, and internal departments
- Monitor account status and ensure timely follow-through on recovery actions
- Track and update account activities, promises to pay, and payment compliance
- Prepare regular reports on portfolio performance and recovery progress
- Ensure adherenc...