💼 Full-Time Position

Remote Bilingual English-French…

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Callnovo
📍 Toronto, Ontario, Canada
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Location
Toronto, Canada
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Posted
March 20, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Remote Bilingual English-French Customer Service Representative – Logistics Project

Company: Callnovo Inc


Location: Remote


Work Hours:

  • Mountain Time 10 AM-6 PM, Monday to Saturday or Mountain time 8AM-4PM, Monday to Saturday (which converts to Morocco Time 5 PM-1 AM, Monday to Saturday or 3PM-11PM, Monday to Saturday)

    • Responsibilities:

  • Provide outstanding customer service

  • Answer telephone calls and handle email inquiries

  • Manage a workload of 65-80 calls per day, with increased volume during peak seasons (or 200 tickets per day)

    • Requirements:

  • Fluent in English and French

  • Experience in the logistics industry is preferred

  • Proven customer service experience

  • Strong French speaking skills

  • Strong learning ability

  • Experience with express companies is an advantage

    • Why Join Us?<...