Job Description
Job Overview
We are seeking a proactive and detail-oriented Booking Platform Content & Operations Specialist to join our offshore team. This role is essential for supporting the quality of hotel room and rate content on the booking platform, with a focus on room mapping, content accuracy, and hotel-facing operational support. The ideal candidate is proficient in reading and writing English, has prior experience in the travel industry, and is eager to develop technical skills while supporting a dynamic team.
Key Responsibilities
- Support room mapping workflows to help ensure hotel inventory is correctly structured and visible in the booking platform.
- Review hotel room and rate content for accuracy, completeness, and clarity.
- Identify issues such as:
- Missing rates
- Incorrect room assignments
- Blank or incomplete rate descriptions
- Promotions not reflected on the portal
- Discrepancies b...