💼 Full-Time Position

Remote Business Analyst – Genesys Cloud CX & Dynamics 365

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Miratech
📍 Mexico, ciudad de méxico, Mexico
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Location
Mexico, Mexico
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Posted
June 03, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Miratech is looking for a Business Analyst for their Contact Center Transformation Program in Mexico City. The ideal candidate will have over 3 years of experience and expertise in Contact Center operations, including familiarity with the Genesys Cloud Platform and Microsoft Dynamics 365. This role involves collaborating with stakeholders to define product visions, managing the backlog, and ensuring technical alignment with business needs. Competitive pay and comprehensive benefits included.
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