Job Description
Explore an exciting career as a Remote Claims Resolution Agent with Metro Supply Chain. This role emphasizes assessing and resolving delivery claims with a detail-oriented and structured approach.
You will report to the National Claims & Clients Resolutions Manager, conducting investigations and communicating findings to relevant stakeholders. Strong analytical skills are essential for accurate claims assessment, as well as the ability to operate autonomously within a hybrid work environment. You'll be pivotal in building strong customer relationships throughout the claims process.
Key Responsibilities:
• Review and process claims received via various channels
• Investigate claims by analyzing documentation and photos
• Ensure effective communication with customers and internal teams
• Maintain data integrity and manage system entries
• Follow up until complete resolution of claims
Requirements:
• Prior experience in the insurance or claims field
• Bilingu...
You will report to the National Claims & Clients Resolutions Manager, conducting investigations and communicating findings to relevant stakeholders. Strong analytical skills are essential for accurate claims assessment, as well as the ability to operate autonomously within a hybrid work environment. You'll be pivotal in building strong customer relationships throughout the claims process.
Key Responsibilities:
• Review and process claims received via various channels
• Investigate claims by analyzing documentation and photos
• Ensure effective communication with customers and internal teams
• Maintain data integrity and manage system entries
• Follow up until complete resolution of claims
Requirements:
• Prior experience in the insurance or claims field
• Bilingu...