Job Description
Koin is seeking a Customer Experience Executive VOICE to provide high-quality customer support for clients engaging with The Wessex Mint platform. This remote position emphasizes effective communication via phone calls, alongside email and helpdesk interactions.
The ideal candidate will exhibit a calm demeanor, professionalism, and strong English communication skills while assisting customers with various inquiries related to orders, account management, and precious metals products. Organized and execution-focused, this role includes training on internal systems and products.
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