💼 Full-Time Position

Remote Customer Success Manager

🏢
Auctane
📍 washington, d.c., district of columbia, United-States
📍
Location
washington, d.c., United-States
📅
Posted
June 19, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description



About us


At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.


The Auctane family of mailing and shipping software products includes ShipStation, Stamps.Com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.


Our values


Win as One. Delight Customers. Deliver Great Outcomes.

About the role


The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategi...