Remote CX3 Growth & Experience Analyst

Trident is seeking a high-caliber CX3 Analyst to join a growth-stage client, aiming for 25,000 net enrolled members by 2026. The Analyst will manage NPS/CSAT data pipelines, retention modeling, and real-time performance dashboards, directly impacting customer experience and sales growth.

Applicants should have 3–5 years in CX analytics, proficiency in SQL, Tableau, and effective communication skills. The position offers a 100% remote work arrangement with a monthly salary of $2000, 12 Paid Time Off days, and flexibility for US time zones.