Job Description
Location:
Remote (Portugal-based) | Training in Lisbon
Start Date:
7 May 2026
Schedule:
Monday to Friday, 08:00 – 17:00
Days Off: Saturday and Sunday
About the Role
We are looking for a Customer Service Representative to join an innovative Digital Wallet project. This role is perfect for Dutch-speaking candidates interested in fintech and digital solutions, offering the flexibility of remote work combined with a structured onboarding experience.
Key Responsibilities
- Provide customer support in Dutch and English via phone, email, and chat
- Assist users with inquiries related to digital wallet services and transactions
- Resolve issues efficiently while ensuring high customer satisfaction
- Maintain accurate records of interactions in internal systems...