Remote Enterprise AI-Driven Customer Success Executive

Upwork is searching for a Customer Success Executive to lead strategic post-sales initiatives for ServiceNow customers in Kuala Lumpur. The ideal candidate should have over 12 years of experience in management consulting or customer success, focusing on large-scale digital transformations. This is a full-time role with a long-term engagement, primarily remote work but requiring occasional on-site visits. Strong relationships with C-level executives and experience with enterprise SaaS platforms are crucial.
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