Remote EPOS Support Engineer

Job Title: EPOS Support Engineer

Job Description

This role is an EPOS Support Engineer position providing remote technical support across retail and hospitality technology environments. You will focus on both operational support and project-based work, particularly around new store openings, EPOS deployments, and the ongoing maintenance of the customer’s point‑of‑sale estate. The position is fully remote, aligned to UK business hours, and involves occasional out‑of‑hours and weekend work.

Responsibilities

• Provide remote EPOS support across retail and hospitality environments, ensuring timely resolution of incidents and service requests.

• Support new store openings by configuring and deploying EPOS systems, peripherals, PDQs, and integrated payment solutions.

• Remotely access EPOS terminals and related devices to perform health checks, software updates, troubleshooting, and o...