Job Description
Resolve Complex Freight Escalations Across International Shipping Operations
Critical freight forwarding and shipment disruptions demand professionals who can manage escalations, protect customer relationships, and maintain operational excellence under pressure. The Customer Success Manager plays a strategic role in improving shipment experiences across a rapidly growing logistics technology platform.
Job Overview
Employment type: Full time
Shift: Day Shift, Shifting
Work setup: Work From Home, Flexible Work Setup
- Competitive Salary Package
- Permanent WFH arrangement
- HMO coverage with free dependent upon regularization
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit:
- Free 24/7 access...