💼 Full-Time Position

Remote Guest Experience Specialist

🏢
Essence Journey
📍 workfromhome, ciudad de méxico, Mexico
📍
Location
workfromhome, Mexico
📅
Posted
May 23, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are seeking a motivated and detail-oriented Remote Guest Experience Specialist to join our remote team. In this role, you will assist customers with inquiries, scheduling, account updates, and service coordination while delivering a high level of professionalism and care. This position is ideal for someone who enjoys helping people, solving problems, and working in a fast-paced remote environment. You will serve as a key point of contact for customers, ensuring a smooth and positive experience from initial request through follow-up support.

Requirements

  • Previous experience in customer service, hospitality, call center, or administrative roles preferred
  • Strong written and verbal communication skills
  • Comfortable working independently in a remote environment
  • Basic computer skills and ability to learn new systems quickly
  • Reliable internet connection and a distraction-free workspace
  • Strong atten...