Remote Help Desk Technician II — Tier 2 IT Support

Prime System Solutions is seeking a Help Desk Technician II in Islamabad Capital Territory, Pakistan. The role involves resolving end-user technical issues, focusing on efficient ticket management and collaboration with escalation teams. Candidates should have 2-4 years of IT help desk experience, familiarity with Windows 10/11, Microsoft 365, and strong communication skills. A relevant certification is preferred. This position supports remote troubleshooting and documentation efforts within the Help Desk environment.
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