Remote IT Service Desk Administrator (AEST Hours)

Minutes to Seconds Pty Ltd is looking for a proactive Service Desk Administrator to manage daily operations for Australian clients. You will ensure compliance with SLA metrics and maintain communication, contributing directly to customer satisfaction.

Candidates should have proven experience in IT support, particularly with ticketing tools such as Autotask, and be able to work remotely in the Philippines. A successful applicant will also demonstrate strong organisational skills and a customer-focused approach.