Job Description
Work with a UK-based company in a role that combines operations, administration, customer support, and technology.
We're looking for a reliable and detail-oriented professional to support our operational and technical teams. This is a varied role offering exposure to administration, reporting, helpdesk management, procurement, and customer service.
Duties & Responsibilities
Manage and allocate helpdesk tickets.
Maintain and update operational reports.
Monitor support queues and service levels.
Maintain hardware and software asset registers.
Assist with purchasing and supplier management.
Track equipment orders and replacements.
Respond to customer and internal support enquiries.
Maintain accurate records and documentation.
Support continuous improvement of operational processes.
Benefits
Fully remote...