Job Description
What You’ll Be Responsible For
- Coordinating patient appointments, follow-ups, and care journeys
- Managing inbound and outbound patient communication
- Maintaining accurate and up-to-date patient records
- Proactively reducing missed appointments and delays
- Acting as the bridge between patients and care providers
What You’ve Done Before
- Coordinated patient care, scheduling, or healthcare operations
- Managed high-volume communication (calls, SMS, email)
- Worked with EMRs or healthcare systems
- Ensured accuracy in patient records and documentation
Who You Are
- Highly organized and proactive
- A strong communicator with a patient-first mindset
- Detail-oriented and process-driven
- Comfortable working in a fast-paced, remote environment
What Success Looks Like
- ...