Job Description
PetDesk is seeking a remote PiMS Coordinator to facilitate transitions for active accounts between Practice Information Management Systems. The role serves as a technical liaison, ensuring seamless communication and accountability throughout the switch cycle. Key responsibilities include managing Zendesk and JIRA tickets, connecting with customers, and validating system functionality.
The ideal candidate will be fluent in English and possess strong technical communication skills to effectively guide clients through these software enhancements.
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