💼 Full-Time Position

Remote Service Desk Lead - ITIL & SLA Expert

🏢
DXC Technology Inc.
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 12, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

DXC Technology Inc. is looking for a proactive Service Desk Team Lead in Kuala Lumpur to oversee L1 support operations. You will manage a team of Service Desk Agents, ensuring timely incident resolution while delivering excellent customer experiences according to ITIL processes.

The role requires strong management skills, a thorough understanding of service desk operations, and relevant IT technical knowledge. Join a forward-thinking organization that values diversity and inclusion.

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