Job Description
Job Title: ServiceNow Administrator/Architect
Location: Remote
Summary: Red Cedar is seeking a ServiceNow Administrator/Architect to support and optimize the ServiceNow platform. The ideal candidate will provide platform administration, maintenance, configuration management, upgrade support, integration coordination, governance, and architectural guidance to ensure the platform effectively supports business operations and IT Service Management (ITSM) requirements. This role requires strong ServiceNow administration experience, technical leadership skills, and the ability to collaborate with stakeholders across multiple teams.
Responsibilities:
- Administer and maintain the ServiceNow platform, including users, groups, roles, ACLs, and platform configurations.
- Support core ServiceNow modules including Incident, Problem, Change, Request, Knowledge, and CMDB.
- Configure and maintain workflows, busi...