Job Description
Remote Support Specialist (Network and Systems) L3
Nexplay Consulting | IT Services for Hotels & Restaurants
Join Nexplay Consulting , a leading provider of IT solutions for the hospitality industry . We’re hiring a Remote Network Support Specialist to deliver exceptional technical support for firewalls, switches, and Windows systems .
Responsibilities:
- Provide remote helpdesk support for network setup, configuration, and troubleshooting.
- Manage firewall policies, switch configurations, and IP addressing .
- Assist with Windows Server administration and management
- Document all work in ticketing and RMM platforms .
Requirements:
- 5+ years of IT support experience with a focus on networking.
- Strong knowledge of Fortinet, Cisco, Ruckus, Aruba or similar brands .
- Certifications like <...