Job Description
Elevate your career as a Remote Technical Support Specialist with PolyWorks USA. Leverage your engineering background and problem-solving skills to offer top-notch technical assistance and training in 3D metrology solutions.
In this remote role, you will enhance customer satisfaction by providing in-depth support for PolyWorks® software. Your expertise in CAD/CAM software and manufacturing will guide you in conducting effective training sessions and personalized software demonstrations. Actively engage with customers to gather insights and convey their feedback to our software team for product enhancement.
Key Responsibilities:
• Understand PolyWorks® solutions for comprehensive support
• Conduct customer training sessions to optimize software use
• Perform tailored demonstrations based on client requirements
• Communicate client needs to the software development team
• Participate in trade events promoting software solutions
...
In this remote role, you will enhance customer satisfaction by providing in-depth support for PolyWorks® software. Your expertise in CAD/CAM software and manufacturing will guide you in conducting effective training sessions and personalized software demonstrations. Actively engage with customers to gather insights and convey their feedback to our software team for product enhancement.
Key Responsibilities:
• Understand PolyWorks® solutions for comprehensive support
• Conduct customer training sessions to optimize software use
• Perform tailored demonstrations based on client requirements
• Communicate client needs to the software development team
• Participate in trade events promoting software solutions
...