💼 Full-Time Position

Remote Tier-1 Product Support Specialist

🏢
Ottimate
📍 estado de méxico, estado de méxico, Mexico
📍
Location
estado de méxico, Mexico
📅
Posted
May 28, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Ottimate is seeking a Product Support Specialist to join their team remotely. The role involves providing Level 1 customer support, addressing inquiries, and ensuring customer satisfaction. Ideal candidates should have an advanced level of English and experience in customer-facing support roles, utilizing ticketing systems like Jira. The position offers opportunities for collaboration and skill enhancement, ensuring a supportive environment for career growth.
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