Job Description
Job Description
Live the Dash Travel is seeking a Remote Travel Client Experience Representative to support clients throughout their travel journey—from initial planning and booking to post-trip follow-up. This role is ideal for someone who is passionate about travel, customer service, and delivering exceptional client experiences in a fully remote environment.
Key Responsibilities
- Respond to client inquiries via phone, email, and messaging platforms in a timely and professional manner
- Assist clients with travel bookings, itinerary changes, cancellations, and special requests
- Provide accurate information on destinations, travel requirements, and agency policies
- Follow up with clients to confirm travel details and overall satisfaction
- Resolve client concerns using empathy, professionalism, and effective problem-solving
- Maintain accurate and up-to-date client and booking records using interna...