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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Act as the primary point of contact for customers during the renewals process, building trust and setting the foundation for a long‑term relationship.
- Effectively turn renewal leads into opportunities and revenue pipeline by filtering them through different criteria (e.g., BANT: budget, authority, need, and timeline).
- Engage with small and medium businesses across industries, company sizes, and types to determine their needs and identify upsell/cross‑sell opportunities.
- Understand customers’ current license position and lead with cloud‑based technologies to secure customer wins, maximizing upsell and cross‑sell opportunities while collaborating with Solution Specialists and other stakeholders as needed.
- Support the renewal process by engaging and coordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewals are closed on time.
- Demonstrate value propositions to help ...