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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
About You – experience, education, skills, and accomplishments
- Bachelor’s Degree or equivalent.
- 5+ years of related experience in sales or customer service.
- Experience with Salesforce or proficiency with comparable CRM platforms.
- Renewals Account Manager experience.
- Consultative selling and strategic account management skills.
- Prior background or knowledge of intellectual property.
What Will You Be Doing in This Role?
- Engage with customers to identify renewal opportunities, address their specific needs, and provide advanced support.
- Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales.
- Maintain and strengthen relationships with key customers through strategic communication and exceptional service to ensure satisfaction and loyalty.
- Provide renewal sales planning and contribute to the development and ex...