Job Description
Job Title: Renewals Associate
Time -
Night Shift & Day Shift
Location:
Remote
Experience Level: 0 –1 years
Reports To:
Assistant Manager - Renewal Sales
About Talentgum-
TalentGum is a fast-growing ed-tech company committed to revolutionizing extracurricularlearning for children aged 5 to 14. With a global footprint, we offer live online programs in music, dance, public speaking, and more—designed to make high-quality learning engaging and accessible across international markets.
Role overview:
The Renewals Associate will be responsible for managing customer renewals, driving retention, and ensuring a seamless post-sales experience. The role involves proactive customer engagement through calls and follow-ups, supporting renewals and upgrades, and building strong, long-term client relationships. This position is target-driven and requires a balance of sales focus and customer service excellence to maximise renewa...
Time -
Night Shift & Day Shift
Location:
Remote
Experience Level: 0 –1 years
Reports To:
Assistant Manager - Renewal Sales
About Talentgum-
TalentGum is a fast-growing ed-tech company committed to revolutionizing extracurricularlearning for children aged 5 to 14. With a global footprint, we offer live online programs in music, dance, public speaking, and more—designed to make high-quality learning engaging and accessible across international markets.
Role overview:
The Renewals Associate will be responsible for managing customer renewals, driving retention, and ensuring a seamless post-sales experience. The role involves proactive customer engagement through calls and follow-ups, supporting renewals and upgrades, and building strong, long-term client relationships. This position is target-driven and requires a balance of sales focus and customer service excellence to maximise renewa...