Job Description
SOVOS is seeking a RenewalsSpecialist to join our newly created Renewals organization. The ideal candidate will have a proven track record of successfully managing renewals for SaaS customer accounts, strong negotiation and communication skills, and the ability to work independently and as part of a team in a fast-paced environment. This is a quota-carrying individual contributor role.
Job Responsibilities
Develop Internal and External Relationships:
- Cultivate relationships with key stakeholders within our Customers
- Collaborate with Account Management and Customer Success to build comprehensive account plans
- Implement industry best practices to enhance the overall customer experience during renewal
Drive Renewal Upsell Opportunities:
- Proactively identify and capitalize on renewal upsell opportunities within assigned territories
Manage Negotiations and Account Issues: ...