Job Description
Overview
:
First Military Recruitment are currently seeking a Rental Agent on behalf of one of our clients.
This is an exciting opportunity to assist in the continuing success and growth of the Heathrow location and surrounding areas ensuring a first-class service to all customers.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
Provide excellent customer service for both internal and external customers. Ensure customer expectations are managed proactively.Complete standard processes efficiently.Deal with customers face to face to deliver good service and develop repeat business.Investigate customer problems, queries (escalating as appropriate) and take actions to achieve a successful outcome.Undertake quality controls to ensure all cars are up to standard or take approp...